Sunday, May 27, 2007

Try this out

Try this little experiment as a yardstick of bureaucracy, or maybe stupidity
On the Land Transport Authority of Singapore's website, the postal/contact us address is :
  • No. 1 Hampshire Road, Singapore 219428

On the Transport Canada, the contact us/postal address is :

  • Transport Canada, 330 Sparks Street, Ottawa, ON K1A 0N5

On the New South Wales (Australia) Road and Traffic Authority, the contact us/postal address is

  • Centennial Plaza, 260 Elizabeth St, Surry Hills 2010 (P.O. Box K198, Haymarket 1240), DX13 Sydney.

Road Transport for Victoria (Australia), the contact us/postal address for the Head office is

  • VicRoads Information Services, PO Box 1644, Melbourne, VIC 3001
Lastly, the Department of Motor Vehicles, State of California, the most commonly address used for general inquiries
  • Driver License Inquires, Department of Motor Vehicles, P.O. Box 942890 Sacramento, CA 94290-0001
Now check out our very own - Jabatan Pengangkutan Jalan, Head Office postal address
  • I could not even locate a Contact us link. The entire address is located on the top banner.
  • If I am writing a letter, there is no way for me to cut-paste the entire address,
  • Hence I had to type the entire address here
Jabatan Pengangkutan Jalan, Aras 1-5, Blok D4, Kompleks D, Pusat Pentadbiran Kerajaan Persekutuan, 62620 WP Putrajaya.

Let me translate it for those who don't read Malay :
Road Transport Department,
Level 1-5, Block D4,
Complex D,
Federal Government Administrative Centre
62620 WP Putrajaya.

Okay, morons in Putrajaya, that high-tech. smart-city, heart of the MSC, gift to the world crap
  1. How about a contact us link so people can really have a correct postal address
  2. How about a simple postal address, there's a distinct difference between a full physical address and a postal address. Do you even have a postal service ?
  3. Do you think someone will ever read your letters, if you send to that address ?

Service ? JPJ ? Who's talking about service at this point, we're not even past the phase of thinking about the consumers ! Of course, the website as an official JPJ Song. Do your customers give a pig's ass ? I rest my case. Of course we must have a picture of the head-honcho on the website, after all this is Malaysia where you need to kiss-ass and don't really need to get the work done.





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